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The Only Constant!

Well, first and foremost, Happy Halloween! I thought this cartoon is most fitting for today. During the writing process of my book, one of team members asked me to differentiate the terms change...

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Creating a Customer/Employee Feedback Strategy – What NOT To DO!

I read a great piece yesterday entitled “Five Ways to Learn Nothing From Your Customers’ Feedback” and truly found it important and useful not just from “customers” feedback but it is beyond time to...

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Imagine If We Treated Our Workforce This Way

During my Friday morning reading, I came across a great article on Switch & Shift about customer experience and it got me thinking that this truly is the future of the workforce experience and...

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How Close Do You Sleep To Your Device?

As part of some Sunday reading, I ran across a great infographic and article about the impact of technology is having on our lives.  As you look at the infographic and read the piece, there are a few...

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The Possibilities of “Big Data”Driving Future Workforce

This week I had the opportunity to join HR Pro Tim Sackett (@timsackett) and Chipotle’s National Recruiting Consultant JD Cummings (@jd_cummings) to introduce the new cutting edge HireVue product...

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